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Thursday Webcast: How to Properly On-Board Managed Services Clients

Please join me this Thursday, November 10th, 2011, as I host our Webcast titled:

How to Properly On-Board Managed Services Clients 

When: Thursday November 10th, 2011
Time:  10am PST/1pm EST

Click here to register now!

This training session on Thursday, November 10 at 10am PST/1pm EST will focus on developing and implementing an effective, efficient onboarding process for new Managed Services clients.

By the end of this webinar, you'll know:

  • The importance of a proper on-boarding process to meet client and end-user expectations and facilitate future service
  • How to avoid eroding client and end-user confidence and satisfaction and minimize service delivery difficulty by identifying onboarding process design flaws
  • The 3 Phases of On-Boarding and how to execute each phase properly

See you on Thursday!

Erick Simpson
MSP University
Watch Our Community Overview
Attend Our Next Boot Camp FREE
Download Our Best Selling Books FREE 
View MSPU Testimonials

Join us live and spend 3 days working "on the business" with our experts and your peers at our St. Louis, MO Boot Camp on November 16th-18th, 2011. Click here for more information.

 

 

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Join Us Wednesday For Day 2 of Our UK IT Business Transformation Boot Camp Streaming Sessions!

Join us for day 2 of our UK Boot Camp Virtually!

Simply click here to attend! 

You'll need to log in with your MSP University credentials, or create a Free Basic Membership to view live!

CLICK HERE FOR OUR VIRTUAL AGENDA 

Here is Wednesday's Live Streaming Schedule (all times are Greenwich Mean Time – subtract 7 hrs for PST and 4 hrs for EST):

Wednesday, 11/2/2011:

  • 9:20AM GMT "Creating Your Inside Marketing Plan for Lead Generation Success"
  • 9:50AM GMT "Sales and Sales Engineering as a Team"
  • 10:25AM GMT "Autotask Presentation"
  • 11:10AM GMT "Sales Professional vs. Sales Person"
  • 11:40AM GMT "How to Forecast Realistic Annual Gross Sales"
  • 12:10PM GMT "Creating Win-Win Compensation Plans and Hiring Sales Staff"
  • 2:05PM GMT "Using Warm-Up and Role Play to Close Sales"
  • 2:35PM GMT "Business Leadership – Employee SWOT, Culture, Loyalty, Skills/Talent and Attitude"
  • 3:20PM GMT "N-able Presentation"
  • 3:50PM GMT "Developing Effective KPIs to Measure and Improve Business Outcomes"
  • 4:20PM GMT "Partnering with and Managing Vendors and Fulfillment Partners" 

See you in the UK…Virtually!

STREAMING IS GOOD, BUT LIVE ATTENDANCE IS GREAT!

Join us live and spend 3 days working "on the business" with our experts and your peers at our St. Louis, MO Boot Camp on November 16th-18th, 2011. Click here for more information.

Erick Simpson
MSP University
Watch Our Community Overview
Attend Our Next Boot Camp FREE
Download Our Best Selling Books FREE 
View MSPU Testimonials

 

 

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