Archive for Webcast

Only 24 hrs ’til my Increasing Managed Services Business Value Through Additional Complementary Revenue Streams Webcast Tuesday!

 

 

If you can’t attend live, I encourage you to register so that I can send you a link to view the on-demand recording of this valuable Webcast – these concepts helped us generate an additional 40% MRR with our MSP practice!

Here’s what you’ll get for registering!:

  1. An invitation to the live Webcast
  2. A link to view the On-Demand recording (in case you miss it!)
  3. A Customer Base Revenue Potential Calculator to help you quantify MRR revenue and commission potential courtesy of The VAR Advisor
  4. My newest best practice guide: The Business Case for Telecom Services
Increasing Business Value Through Additional Complementary Revenue Streams Webcast Tuesday, August 19th @11am PDT/2pm EDT
During this special Webcast I’ll share my Advanced Recurring Revenue Philosophy along with the 5 Powerful Recurring Revenue Concepts that we used as MSPs to generate an additional 40% MRR with complementary services delivered by strategic partners and vendors.

During this special Webcast I’ll share my Advanced Recurring Revenue Philosophy along with the 5 Powerful Recurring Revenue Concepts that we used as MSPs to generate an additional 40% MRR with complementary services delivered by strategic partners and vendors.

These techniques allowed us to increase our company valuation significantly, positively benefiting us when we sold our MSP practice.

Join me as we architect a business model that heavily leverages Cloud Services and Telecom Services that complement your existing business and yield the highest-margin recurring revenues.

Included in our discussion will be a step-by-step process to value your existing customer base’s revenue and profit potential, integrate new, complementary high-margin MRR services into your product portfolio and marketing, selling and delivering these services to existing and new customers.

This will result in growing recurring revenues exponentially and increasing your overall company value.

During this Webcast we’ll cover: 

  • Traditional IT Provider and MSP business models vs. new, higher-margin MRR models
  • Properly valuing your customer base with regard to Telecom Services
  • Identifying and integrating higher-margin, complementary services into your solution stack by partnering with the right strategic vendors
  • Marketing and selling these new products and services to your existing and new customers
  • Positioning yourself effectively for exponential growth and blocking out your competition

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Posted in: State of the Industry Webinars, Webcast

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Webcast: Incident Management Secrets of Best In Class Service Desks

 

 


Join me for a valuable Webcast aimed at assisting MSPs improve their bottom line by revealing best practices for Incident Management.

Tuesday, July 8th @ 11am PST/2pm EST

In this session I’ll focus on the function of the Service Desk and its role in the service delivery process. My topics will include the responsibilities of the Service Dispatcher and the Service Desk staff during day-to-day operations; along with telephone and email communication standards, SLA guidelines and client On-Boarding best practices.

I’ll share effective incident management, escalation and remediation techniques to help you increase efficiencies in order to scale your services effectively while improving client satisfaction. These insights will help you deliver effective, efficient service desk support to your Managed Services clients.

All attendees to this valuable Webcast will receive a download of my best-selling book “The Best NOC and Service Desk Operations BOOK EVER!” – so register now!

Erick Simpson
Senior Vice President & CIO
SPC International
Join SPC!: http://www.spc-intl.com

      

 

 

Posted in: State of the Industry Webinars, Webcast

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