MSPU San Antonio Boot Camp at CompTIA Breakaway Day 1 Recap and Review

What a great first day to kick off our San Antonio Boot Camp at CompTIA Breakaway! Our streaming sessions were a big hit, with attendees joining us virtually from all over the world!

We are streaming recordings of each day during all 4 days of Boot Camp at: between 8am and 12pm CST on August 9th-12th!

Download the Agenda at:

This Boot Camp has been tailored to cover specific areas in 8 areas of IT solution provider and managed services practice improvement:

1. Leadership
2. Financial acumen
3. Organizational structure
4. Talent management
5. Marketing
6. Sales
7. Service delivery
8. Vendor relationships

We started the day off with opening comments followed by the Keynote Presentation from our Platinum Sponsor and host at Breakaway 2010 – CompTIA, highlighting the benefits of membership in the IT Industry’s member-driven trade association. Are you a CompTIA member? Join today at

During our sessions today we covered marketing, sales, service delivery and how to effectively use DISC Behavioral Profiles for improved hiring, team-building and sales engagements. A big thanks go out to Kevin Brown of Kutenda for his informative session on growing your business through online marketing, and joining Anissa Harte from Business By Demand, Stuart Crawford from Ulistic and our own Mark Sanders in delivering a great Marketing Expert Panel Session covering telemarketing, online, social media and website marketing. In addition, we received a valuable presentation from MSP University’s own Giovanni Sanguily on how to get the most from your MSP University membership.

Special thanks go out to our expert video team from Varvid ( – once again delivering our CEO Track in amazing HD quality streaming for our online attendees. Focused on video services for the IT channel, make sure to visit them for all of your video needs.

After the conclusion of MSP University’s 1st Day of Boot Camp, our attendees had their choice of attending a variety of CompTIA Peer-to-Peer Reseller Discussion Sessions, a Feature Presentation by Autotask CEO Bob Godgart, an Industry Analyst Panel with predictions for 2011, Intronis’ Welcome Reception, an invitation-only CompTIA Board Dinner and CompTIA’s Hospitality Suite in the Sunday House.

We kick tomorrow off at 8am CST with a Keynote Presentation from our Platinum Sponsor Autotask at 8am in the main room, so log in early and be prepared for our second full day of training and education, where we add continue our Service Delivery, CEO Operations and our Marketing and Sales 101 tracks. We have our Cloud Expert Panel queued up with panelists, from Own Web Now, Ulistic, ITEEx and MSP University, followed by presentation from Cornerstone Backup focused on how to make Managed Services sales easier by introducing a backup and disaster recovery solution to your prospects and clients.

Check out MSP University’s new Mobile Page for a valuable surprise just added at!

Invite your staff and colleagues to participate in our Boot Camp virtually at

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Erick Simpson
MSP University
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Posted in: Boot Camps, Events, General Business, Marketing, Sales, Sales & Marketing, Service Delivery

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