Core Benefits of Email Marketing for MSPs

Core Benefits of Email Marketing for MSPs

With so many different marketing channels and vehicles available to MSPs today, how do you know which one to turn to for cost-effective marketing that also generates quality leads? Between social media, SEO and PPC, or even direct mail – it’s easy to get lost in the sea of options. That’s why we’re going to break it down for you by focusing on one specific form of marketing that any MSP could utilize and benefit from.

If, after reading, you are interested in other tips for successful MSP marketing just read these Tips For Successful B2B Marketing in a Digital World.

Email marketing presents more opportunities for MSPs and helps drive a better ROI than other forms of marketing. Here are the core benefits of email marketing as it pertains to MSPs.

Email Marketing Saves Time

Yes, of course you only have just 24 hours in a single day to get things done. So does everyone else. However, what matters is how you utilize that time and how much of it is wasted on ineffective marketing that you force yourself to do on your own.

An effective email marketing campaign typically only takes about two hours to put together. That includes creating the message itself (the content) and including any links or images for it as well. Thankfully, there are thousands of email marketing templates now available for you to choose from and customize yourself. No more creating anything from scratch and suddenly you have a quality email marketing campaign at your disposal.

Reach a More Highly Targeted Audience

With email marketing, you are the one in complete control. Not only do you have the ability to control exactly who sees your email, but being able to target the right audience for your services improves the effectiveness of the email campaigns themselves.

Think about it, being able to target different types of people based on location, general demographics, job title, and so on means you are sending your marketing message to people it was specifically created for. Suddenly, your emails to various audience segments will create a sense of personalization just for that person, which will only drive a higher conversion rate.

Easily Measure Marketing Results

Before the advent of the Internet, and of course Internet marketing, many MSPs would be stuck advertising on radio, TV, and in print. Unfortunately, it’s incredibly difficult to measure the effectiveness of your marketing messages and campaigns. With email marketing you can easily measure the results and do so in real-time. Even the most basic DIY email marketing platforms will track open and click-through rates, in addition to telling you exactly who did or did not open or click on a link.

More Cost Effective than Direct Mail and Telesales

Let’s face it, too many MSPs are still caught up in the vicious cycle of sending out direct mail pieces and cold calling for generating new business. The time and money invested in such marketing practices when email marketing is already proven more effective, less time consuming, and more cost friendly is a true head scratcher.

Cold calling prospects from a prospect list in excel or a word document is something dreaded by most professionals. Adding email marketing to your other lead-generating pre-sales activities will increase your success rate at reaching your target audience and securing appointments for your services.

Simply put, email marketing saves MSPs time, money, and help drive a higher ROI and truly measurable results. There’s no reason you shouldn’t be actively engaged in that form of marketing to generate new business and revenue streams.

Read Marketing Managed Services Best Practices for tips about using direct mail, telemarketing, print advertising, and internet marketing.


Want to learn more marketing and sales techniques to sell on value and increase your profitability during difficult economic times? Get The Best I.T. Sales & Marketing BOOK EVER!

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Face-to-Face Sales Meetings in the Era of Digital Efficiency

Face-to-Face Sales Meetings in the Era of Digital Efficiency

Many businesses have taken the office out of the office and placed their operations on the web. Digital tools have made it easier and more affordable to do business even when employees are away from the office. Your business can follow the 7 step sales process via the phone, or one of the many digital tools – but there is one side of your business’s success that we can’t forget about – face-to-face sales meetings.

About Face-to-Face Meetings

There is something to be said for in-person sales meetings, but is it necessary for all meetings? You be the judge. The success of each approach, face-to-face, in-person or digital face-to-face meetings, depends on your company’s image, brand, and budget.


Benefits of in-person meetings

The benefits are hard to match when you can sit directly in front of a potential client. Benefits of in-person sales meetings are:

  • Ability to shake hands
  • Easier to read body language
  • The conversation can be completely private
  • You can tour the operations
  • You can work off the “small talk”
  • You get to see where the prospect works and thrives
  • You get the opportunity to deliver the critical first impression


Benefits of face-to-face digital meetings

You company can benefit from video conferencing as well. While it is not physical face-to-face contact, it does share some of the same benefits. Benefits of face-to-face digital sales meetings are:

  • Better record of the meeting
  • Can schedule anywhere and anytime that is convenient for both you and the client
  • Telecommuting is easy with a fast internet connection and the proper equipment
  • Reduces travel-related expenses
  • Lowers the overall cost of sales

Tips for Face-to-Face Sales Meetings

You can’t beat the power of a face-to-face sales meeting. You learn so much more about yourself, the company, and your prospective client. Digital meetings try to bridge the same gap, but in some cases, it just can’t match the effect of personalized attention. To prepare for your first face-to-face, consider a few tips to help you make the best first impression, to maximize every minute of the meeting, and to close the deal.


Send a reminder

The first step to making a good impression is to send a quick reminder to your potential client. You have a couple options for this – email or phone. If you send an email reminder, consider sending a calendar invite to your client, along with a warm message about the meeting. If you prefer to make a personal call, that will be to your benefit. The more you can talk to the potential client before the sale, the stronger the connection when you do finally meet face-to-face.


Dress the part

Know the territory before you go in. You don’t have to overdo it to make a good impression, but you do have to dress the part. You won’t dress the same for every sales meeting. How you dress reflects the type of customer with whom you are meeting. Do your research so that you can show the prospect that you are the best fit for their company and its needs.


Don’t isolate a single person

If you followed the first step, you have already established a relationship with a single contact in the company. Don’t assume that this is the only person with whom you are meeting. Doing so sets you up for challenges, and without knowing it, will isolate others in the room. Sales meetings aren’t always with a single person, so make sure you address everyone in the room – especially the women. Sales meetings tend to focus on the men in the room, but women have just as much say, if not more, at many companies.



You have a lot to say, but sometimes the best conversation is one where you don’t do all the talking. Listen to your prospects’ needs. You must understand their concerns and needs if you want to sell any of your services. Before you arrive to the meeting, you should prepare a list of questions or doubts that may arise in the meeting. When you arrive, listen to the customer to see how your company addresses these concerns. You will be better prepared, which allows you to optimize every minute of the meeting. If you can listen now, the prospect knows you have willingness to listen to and address their needs for the remainder of the business relationship.


You may be selling your technology, but you are also selling yourself and the personalized attention your company offers. That is something a digital meeting can’t quite live up to. Every time you have a face-to-face meeting with potential new clients, you will refine your approach and close more sales.


Want to learn more marketing and sales techniques to sell on value and increase your profitability during difficult economic times? Get The Best I.T. Sales & Marketing BOOK EVER!

Or sign up to grow your business with a FREE IT Business Builder Training and Resource Center Subscription.


Posted in: Secrets to improving an I.T. Services Practice

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