What a great first day to kick off our Washington DC Boot Camp! Our streaming sessions were a big hit, with attendees joining us virtually from all over the world!
We are streaming recordings of each day during all 3 days of Boot Camp at: http://www.mspu.us/livebootcamp between 7am and 5pm EST!
Download the Agenda at: http://www.mspu.us/signup/boot-camps/default.aspx/#agenda
This Boot Camp has been tailored to cover specific areas in 8 areas of IT solution provider and managed services practice improvement:
2. Financial acumen
3. Organizational structure
4. Talent management
7. Service delivery
8. Vendor relationships
We started the day off with opening comments followed by the Keynote Presentation from our Platinum Sponsor Autotask, focused on growing product sales to increase business profitability.
During our sessions today we covered marketing, sales, increasing business profitability, leadership and how to effectively use DISC Behavioral Profiles for improved hiring, team-building and sales engagements. A big thanks go out to Kevin Brown of Kutenda, Anissa Harte from Business By Demand and our own Mark Sanders in delivering a great Marketing Expert Panel Session covering telemarketing, online, social media and website marketing. In addition, we received valuable presentations from Roy vanNorstrand of The Leren Group for his eye-opening session on Sales Compensation, Paul Dippell from Service Leadership for his captivating session on increasing your IT practices’ net profitability, Ron Pennell from Foothills IT on his Healthcare IT Overview and Lee Ellis from Leadership Freedom for his inspiring session on Leadership.
Special thanks go out to our expert video team from Varvid (www.varvid.tv) – once again delivering our CEO Track in amazing HD quality streaming for our online attendees. Focused on video services for the IT channel, make sure to visit them for all of your video needs.
Our day ended with a great Cocktail Reception courtesy of Autotask, followed by their Board Room session.
We kick tomorrow off at 8am with a Keynote Presentation from our Platinum Sponsor CompTIA at 7am in the main room, so log in early and be prepared for our second full day of training and education, where we add our Service Delivery and Healthcare IT tracks. We have our Cloud Expert Panel queued up with panelists from Own Web Now, Evolve Technologies, Autotask and Clear Center, followed by a presentation from Cornerstone Backup focused on how to make Managed Services sales easier by introducing a backup and disaster recovery solution to your prospects and clients and Own Web Now’s session on how to make a profit selling cloud services.
Remember to check out MSP University’s new Mobile Page for a valuable surprise just added at http://m.mspu.us!
Invite your staff and colleagues to participate in our Boot Camp virtually at www.mspu.us/livebootcamp!