We all recognize the benefits of the cloud computing model. But some IT solution providers and MSPs are resistant to fully embracing SaaS as a business offering to their clients. Indeed it has taken quite some time for businesses to warm up to the idea, but with the advent of SaaS trailblazers like salesforce.com, SaaS is no longer such an unknown, and according to Gartner, is in the transformational phase (2 to 5 years) of mainstream adoption.
If you are considered a leader in your area when it comes to MSP services, SaaS can no longer be ignored. Chances are that you’ve already been pushed towards implementation because of customer demand.
SaaS is not only around for the long haul, but has some distinct advantages for those MSPs who add it to their suite of offerings.
Strong Revenue Stream
Looking for ways to bolster and expand your business services? Adding SaaS will allow you to do just that while keeping your own costs to a minimum. It also goes back to what we have mentioned before in being a ‘full-service’ practice as far as MSP offerings are concerned. Your image as an expert in the field and advisor will be enhanced, too.
Solidifies Client Commitment
As you trench your way deeper into your relationship with your clients, increasing services to them helps to solidify your business relationship. This is not to say that they would not go elsewhere, but it becomes more and more difficult once the corporate infrastructure has many ties with your organization. While this might give some MSPs a sense of security, the opposite should be true. Your level of commitment should be maintained at an extremely high level no matter what business services are purchased from you.
Cost Effective Solutions for Clients
We all know that a main driver is cost savings for the IT enterprise – a fact that has been underscored by the weak economy. Implementation would have been even slower were it not for the drive to become profitable by any and all means possible. The most powerful argument for Managed Services is that they afford cost savings that are spread across the whole spectrum of IT infrastructure. And these savings apply not only to direct costs, but indirect costs as well.
As SaaS becomes considered more ‘mainstream’, and these solutions more requested by clients and integrated into IT environments, it is imperative that MSPs be at the forefront in proposing effective SaaS solutions for their end customers.
Click here to find out how to attend our next Boot Camp in Santa Ana, CA on June 9th-11th with SPECIAL EMR BREAKOUT SESSIONS ABSOLUTELY FREE ($2995 VALUE)!
Check out our FREE live training schedule here
Subscribe to my blog here
Subscribe to our Newsletter here
Join MSP University FREE for all things Managed Services
MSP University helps solution providers succeed…period.