Posts Tagged level platforms

MSP University St. Louis Managed Services Boot Camp Wrapped!!

We’d like to thank all of extremely engaged St. Louis, MO Boot Camp attendees and those of you that joined us virtually through our live streaming sessions – it has been our distinct pleasure to provide you best practices in IT and Managed Services Practice Operations, Marketing, Sales, Service Delivery and Cloud, deliver informative Expert Panels on Service Delivery and the Cloud and introduce you to valuable Sponsor relationships that can help you take your business to the next level.

We started day 3 of our Boot Camp with MSP Business Consultant, Ulistic’s Stuart Crawford and his sessions on How Managed Services Providers Determine Their Total Cost of Service Delivery and Margins, From Start-Up to Successful MSP in 5 Easy Steps and Sales and Sales Engineering as a Team, along with our Cloud Expert Panel with panelists from Ulistic, ChannelCloud and Intel, then broke out into our individual sessions and finished the day with our Certificate of Completion Awards for our Marketing, Sales and Service Delivery Track Graduates.

Special thanks go out to the industry leaders that delivered valuable presentations and content to our Boot Camp attendees and our Expert Panel participants: Barbara Dove from Dove Help Desk, Stuart Crawford from Ulistic, Kent Erickson from ChannelCloud, Mike Bienvenue from Autotask, Lester Keizer from XilocoreBret Costelow from Intel, Mike Campion from Level Platforms, Jan Spring from eFolder and George Sierchio from Action Business Partners.

And an extra-special thank you to our valued Sponsors, without whom we would not be able to provide you the quality experience you have come to expect from MSP University Boot Camps:




Intel, eFolder, Level Platforms, StorageCraft




ChannelCloud, Dove Help Desk, Ulistic


We’d like to invite you and/or your key staff to our next Boot Camp, located in Los Angeles, CA on December 7th-9th, 2011. For more information, visit

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St. Louis MSP University Boot Camp Day One Recap

It was a great first day at our St. Louis, MO Boot Camp! 

We are streaming recordings of each day during all 3 days of Boot Camp at: 24 hours a day from Wednesday through Friday!

View or download our Virtual Agenda

We started the day off with opening comments followed by the Keynote Presentation from our Platinum Sponsor Autotask, focused on Pricing Your Managed Services to increase business profitability.

During our sessions today we covered marketing, sales, increasing business profitability and CEO Operations. A big thanks go out to Mike Bienvenue of Autotask and George Sierchio of Action Business Partners for delivering great presentations focused on valuable strategies to help our attendees realize increased efficiencies, revenues and net profits. And our informative Service Delivery Expert Panel offered excellent advice on improving service delivery performance and outcomes with our expert panelists from Autotask, Dove Help Desk and Level Platforms.

We were also treated to a great presentation from our Gold Sponsor Intel, on their Intel Hybrid Cloud Server and Platform, offering a great promotion for new partners to receive a Lifetime Membership in MSP University. Send an email to for more details…

Our day ended with a great Autotask-Sponsored Cocktail Reception – thank you Autotask!  

We kick tomorrow off at 7am with our General Session “51 Step Marketing/Sales Process, 47 Step Website Development Process and 37 Step Telecom Process” in the main room, so log in early and be prepared for our second full day of training and education, where we add our Service Delivery and Cloud tracks.

We have Xilocore on deck with their “Business Continuity Planning. The Top I.T. priority for 2011” session, eFolder and StorageCraft‘s valuable session focused on how to win more business by offering profitable and reliable disaster recovery, data protection, system integration and email archiving service in the cloud, Mike Campion of Level Platforms on “Building A Solid MSP Foundation” and Kent Erickson ofChannelCloud‘s “How to Make Money and Integrate Cloud Services Like Office 365” session.

Simply click here to attend!

You’ll need to log in with your MSP University credentials, or create a Free Basic Membership to view live!


Here is tomorrow’s Live Streaming Schedule (all times are CST):

Thursday, 11/17/2011:

  • 7:00AM CST “51 Step Marketing/Sales Process, 47 Step Website Development Process and 37 Step Telecom Process”
  • 7:30AM CST “Business Continuity Planning. The Top I.T. Priority for 2011”
  • 8:00AM CST “Win More Business by Offering Profitable and Reliable Disaster Recovery, Data Protection, System Migration and Email Archiving Services in the Cloud”
  • 8:45AM CST “Structuring Your Organization for Successful Growth”
  • 9:25AM CST “Creating Win-Win Sales Compensation Plans and Hiring Sales Staff”
  • 10:05AM CST “The Business Case for Cloud Computing Services”
  • 10:50AM CST “Sales Professional vs Sales Person”
  • 12:50AM CST ” Building a Solid MSP Foundation”
  • 1:20PM CST “Four Critical Focus Areas For MSP Marketing Success”
  • 1:50PM CST “How to Make Money and Integrate Cloud Services Like Office 365”
  • 2:25PM CST “Forecasting Potential Annuity Revenue from Transitioning Existing Clients to Managed Services”
  • 2:55PM CST “Developing Effective KPIs to Measure and Improve Business Outcomes”
  • 3:25PM CST “Partnering With and Managing Vendors and Fulfillment Partners”
  • 4:05PM CST “How to Grow Your Business in 30 Days With an MSP University SWOT Engagement”

See you in St. Louis…Virtually!

MSP University

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