The need for Managed Services is growing every day. The majority of Managed Services are still being sold to small and medium-sized businesses which continue to rely on these cost-saving, proactive IT services. Specific Managed Services that are gaining in popularity are business continuity/disaster recovery and remote backup and storage services. In fact, these are now the fourth most popular services requested by prospects and clients. The need for services such as these is growing, as is the need for hosted and virtualization services, which is now the fifth most popular service. Network management remains in the lead, followed closely by help desk and security management.
Security is of increasing concern for many businesses across the country regardless of size. With the amount of internet transactions businesses conduct each day, it is imperative that business continuity processes and disaster recovery plans be discussed, prepared, implemented and tested in the event of business disruption. Those companies that do not operate with an internal IT staff or have adequate security precautions in place and awareness of the risks associated with business interruption or disaster often wait until something does happen before seeking help – often when it is too late.
If you haven't already done so, consider adding Managed Security and Business Continuity and Disaster Recovery Planning Services to your solution stack – your prospects and clients will appreciate and certainly benefit from them. And if you lack the experience, human resources or competencies to deliver these additional necessary services, find a strategic fulfillment partner to help.
For more information on finding and building relationships with fulfillment partners, see our best-seller, The Guide to a Successful Managed Services Practice.
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