Posts Tagged Service Leadership

MSP University New Jersey Boot Camp – It’s A Wrap!

It’s a wrap!
 
We’d like to thank all of our New Jersey Camp attendees and the thousands of you that joined us virtually through our live streaming sessions – it has been our distinct pleasure to provide you best practices in CEO Operations, Marketing, Sales, Service Delivery and Healthcare IT, deliver informative Expert Panels on Telephony, Service Delivery and Healthcare IT and introduce you to valuable Sponsor relationships that can help you take your business to the next level.
 
We started day 3 of our Boot Camp with my presentation on Perfecting the Sales Professional’s and Sales Engineer’s Synergies to Close Opportunities Faster, followed by the final sessions in our CEO, Marketing, Sales, Service Delivery and Healthcare IT tracks. Our Service Delivery curriculum was enhanced by an informative Service Delivery Expert Panel Session with panelists Len DiCostanzo from Autotask, Barbara Dove from Dove Help Desk, Scott Anderson from Live Virtual Help Desk and Chris McQueen from Synergy.

Special thanks go out to the industry leaders that delivered valuable presentations and content to our Boot Camp attendees and our Expert Panel participants: Roy vanNorstrand of The Leren Group, Barbara Dove from Dove Help Desk, Chris McQueen from Synergy, Kevin Brown from Kutenda, Patrick Wilson from Vital Signs, Len Dicostanzo from Autotask, Steve Rutkovitz from Choice Technologies, Jill Kerr from CompTIA, Joe Gillette from Stage 2 Networks, David Beagle from M5 Networks, Robert Marschall from Broadview Networks, Lester Keizer from Xilocore, George Sierchio from Action Business Partners, Mike Sappington from gloStream and Ron Pennell from Foothills IT.
 
And an extra-special thank you to our valued Sponsors, without whom we would not be able to provide you the quality experience you have come to expect from MSP University Boot Camps:

Platinum: Autotask, CompTIA

Gold: Cornerstone, gloStream

Silver: Kutenda, Service Leadership, Synergy

Bronze: Broadview Networks, The Leren Group, Live Virtual Help Desk, M5 Networks, Stage 2 Networks, Xilocore
 
I’d like to invite you and/or your key staff to our next Boot Camp, located in Orlando, Florida on December 8th-10th, 2010. For more information, visit www.mspu.us/bootcamps. See you in Florida!

Erick Simpson
MSP University
Check out our FREE live training schedule here
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Posted in: Boot Camps

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MSP University Boot Camp Day 2 Recap – Video Streaming 24 Hours A Day!

The second day of our Los Angeles Boot Camp continued today with even more attendees joining us virtually from all over the world! 

Remember – We are streaming recordings of each day during all 3 days of Boot Camp at: www.mspu.us/livebootcamp 24 hours a day from Wednesday until Friday!

Download the Agenda at: http://www.mspu.us/signup/boot-camps/default.aspx/#agenda

We started day 2 today with our Gold Sponsor Level Platforms’ Presentation focused on building a solid Managed Services foundation. 

Today we continued our CEO, Sales, Marketing, Healthcare IT Tracks and kicked off our Service Delivery Track. Attendees enjoyed an informative Service Delivery Expert Panel Session covering how to scale, reduce costs and improve efficiencies by delivering Outsourced Technical Services. Panel experts included Barbara Dove from Dove Help Desk, Chris McQueen from Synergy, Len DiCostanzo from Autotask, George Harrison from OnForce and Martin Lefebvre from Level Platforms. Next up, Alex Paul from ManageEngine delivered a valuable session focused on leveraging ITIL to help win more Managed Services business. 

Our day ended with a great Cocktail Reception courtesy of CompTIA, followed by their Board Room session. 

We kick off our third and final day tomorrow at 8am with a Keynote Presentation from our Platinum Sponsor CompTIA focused on growing your business better with a CompTIA membership in the main room, so attend early and be prepared to start our last day strong!

We have our Healthcare IT Expert Panel queued up with panelists from Foothills IT, gloStream, Ingram Micro, Hielix, Vital Signs and CompTIA, and we’ll finish the day with group presentations focused on improving lead generation results through Website and Marketing Campaign Analysis and how to effectively on-board new Managed Services clients for maximum efficiencies and customer satisfaction.

Follow us on Twitter during Boot Camp with #mspu!

Erick Simpson

MSP University

Check out our FREE live training schedule here

Visit our Mobile Site here

Subscribe to our blog here

Subscribe to our Newsletter here 

Join MSP University FREE for all things Managed Services

 

 

Posted in: Boot Camps, Current Affairs, Events, Sales, Sales & Marketing, Service Delivery

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