Thursday Webcast: How to Properly On-Board Managed Services Clients

Please join me this Thursday, November 10th, 2011, as I host our Webcast titled:

How to Properly On-Board Managed Services Clients 

When: Thursday November 10th, 2011
Time:  10am PST/1pm EST

Click here to register now!

This training session on Thursday, November 10 at 10am PST/1pm EST will focus on developing and implementing an effective, efficient onboarding process for new Managed Services clients.

By the end of this webinar, you'll know:

  • The importance of a proper on-boarding process to meet client and end-user expectations and facilitate future service
  • How to avoid eroding client and end-user confidence and satisfaction and minimize service delivery difficulty by identifying onboarding process design flaws
  • The 3 Phases of On-Boarding and how to execute each phase properly

See you on Thursday!

Erick Simpson
MSP University
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