Please join me this Thursday, November 10th, 2011, as I host our Webcast titled:
How to Properly On-Board Managed Services Clients
When: Thursday November 10th, 2011
Time: 10am PST/1pm EST
This training session on Thursday, November 10 at 10am PST/1pm EST will focus on developing and implementing an effective, efficient onboarding process for new Managed Services clients.
By the end of this webinar, you'll know:
- The importance of a proper on-boarding process to meet client and end-user expectations and facilitate future service
- How to avoid eroding client and end-user confidence and satisfaction and minimize service delivery difficulty by identifying onboarding process design flaws
- The 3 Phases of On-Boarding and how to execute each phase properly
See you on Thursday!